Mautic GDPR-Plugin

The new General Data Protection Regulation (DSGVO) challenges many companies and website operators. In particular, the 3rd party tools you use have to be checked regarding their GDPR compliance. The marketing automation software Mautic in its standard form is not compliant with data protection as regulated by the GDPR. However, W4 has developed a plugin that will support your efforts in complying with the GDPR. This is a generic plugin that requires the Mautic version v2.13.1. The plugin is provided without warranty. 


Plugin Features (Version 1.0.7):


Anonymization of Users' IP addresses
Opt-out of tracking user behavior
Opt-in for tracking user behavior
"Do Not Track"-Option of the browser
Access Log

Once the plugin has been installed, you will find the settings in the Mautic backend under Configuration> DSGVO / GDPR:

Einstellungen Mautic DSGVO-Plugin

Anonymize IPAll IP addresses added to the system are anonymized, i.e. they cannot be traced back to individual contacts.
Disallow tracking of contacts by IPContacts can not be tracked on the basis of their IP address.
Respect opt out via cookie "mtc_do_not_track"As soon as a user has opted out of tracking, their online behavior will no longer be tracked and stored in the Mautic system.
Respect "Do not track"If a user of the web application has activated "Do Not Track" in his browser, this will be taken into account and his online behavior will not be tracked by Mautic.
Segments to anonymizeSpecify how many digits of the users' IP addresses should be set to 0.
Disallow tracking of contacts by device fingerprintA contact is not tracked by fingerprinting.
OptOut Cookie nameName of the cookie. This can also be changed. However, cookies that have already been created can no longer be read after a name change. This means that users who have already objected to tracking will have to do so again.



Not included:

  • Merging anonymized and identified contacts
  • No tracking takes place when "Do Not Track" is activated in the browser even when there is an active opt-in for tracking
  • Opting out of tracking does not exclude tracking of email opening and click rates
  • It will continue to set a PHP session cookie, which is not used for tracking


  • Plugin download as zip file 
  • Installation for one Mautic entity per licensee
  • no support

299,- €

(plus legal VAT, payment via PayPal)


includes all services of the starter package, plus:

  • Installation for two Mautic entities per licensee
  • Installation support
    • Backup data base and src
    • Plugin installation
    • Anonymization of contained IPs
    • Check of functionality
    • Website integration NOT included
  • Support for a duration of 60 days

699,- €

(plus legal VAT, payment via PayPal)


includes all services of the pro package, plus:

  • Installation for any number of entities per licensee
  • Installation support (analogous to pro package)
    • Update of Mautic version
    • Basic website integration
  • Testing the customer-specific processes, if desired on the test system
  • Modifications of the plugin on customer request
  • Support for a period of 180 days, including updates and bug fixes

Price on request

With the acquisition of the MAUTIC DSGVO-PLUGIN, you acquire a time-unlimited license. It is therefore important to know, what our license agreement grants you and what not.

Get in touch

Jens Zscheile
Managing Director - App- & Webdevelopment
Sabine Käppler
Project Manager & Privacy Officer